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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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brandon sharpe

October 18, 2024

5  out of  5
rating by brandon sharpe
"Working with Angela has been fantastic, very knowledgeable and friendly. Thanks for all your help!"
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Melissa Weathered

October 7, 2024

5  out of  5
rating by Melissa Weathered
"I have been with Mr. German's office for several years now. I could not be happier. I have renters, life, auto, and even my boat insurance through his office. I am always able to reach someone when needed. When I have questions I never get told oh umm I am not sure no his staff always answers them or gets me the answers in a timely manner. The communication is outstanding. Best decision I ever did with my policies was having Aaron and his team on my side."
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Elias Fakhoury

September 27, 2024

5  out of  5
rating by Elias Fakhoury
"Daniella was friendly and helpful! I look forward to working any insurance needs!""
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Don Mucker

September 26, 2024

5  out of  5
rating by Don Mucker
"I received a call from Nastasha after looking at insurance quotes. She was very professional and I received a quote within minutes. I was very satisfied and surprised. We started the policy with State Farm, thanks Natasha!"
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Gabriel Lopez

September 4, 2024

5  out of  5
rating by Gabriel Lopez
"Natasha was very helpful."
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Mac Saling

September 4, 2024

5  out of  5
rating by Mac Saling
"We have worked with Natasha for a year or so now. We have several vehicles insured with her & she has always been wonderful to work with! She helps in every way possible, always saves us $$$ & provides exactly what we need & want. Natasha is Polite, Respectful, Considerate, Listens Carefully, Always finds ways to make things benefit You (The Customer), she Is Personable, Friendly & Always Professional!!!! Thank You Natasha!!!"
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Terrie Johnson

September 4, 2024

5  out of  5
rating by Terrie Johnson
"Very good service!!!!!!"
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Nitin Thota

August 21, 2024

5  out of  5
rating by Nitin Thota
"I have an positive experience here. Need to mention Natasha , she so good at this work and can handle all the stuff u need. She’s so polite and kind. Do visit here and get your insurance 😃"
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Keith Shorter

July 3, 2024

5  out of  5
rating by Keith Shorter
"....So I was at the dealership buying a brand new vehicle for my wife and I needed insurance ASAP call around a couple of places and they quotes was out of this world ..Call Statefarm ..Ms.Natasha answered and right off the back I knw I was in good hands just the Professionalism she have, customer skills level is 10 ...Ms.Bates broke down the difference in insurance Collision ,Uninsured motorists...Really just explain to me what type of insurance I would be getting and not to mention she gave me the best quote I ever had ..StateFarms you have a winner on your team ..Thanks Natasha You The Best..."
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Rudy Perez (Rudy33)

July 3, 2024

5  out of  5
rating by Rudy Perez (Rudy33)
"Great experience with the office staff and Natasha Bates. Very helpful and professional. 10/10….would purchase insurance again"
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greg deleon

May 28, 2024

5  out of  5
rating by greg deleon
"Excellent service. I needed insurance and everyone else’s quotes were way higher than Natasha's. She also took care of motorcycle a got me a great life insurance policy too. Thanks for all your help. I highly recommend Natasha at State Farm for all your needs."
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Jennifer Davis

May 24, 2024

5  out of  5
rating by Jennifer Davis
"Natasha is the best person with the best attitude and very understanding of life. She Has such a caring heart. If I could that would be the only one i speak with at State Farm if I could.👏👏👏👏👏👏"
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Chris Larson

May 23, 2024

5  out of  5
rating by Chris Larson
"They jumped to it right away and immediately got to work on my quote. We discussed coverage, other possible savings, and ultimately reduced my bill quite bit per month. My agent, Angela, really made the experience a simple one."
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Alyssa Lopez

May 22, 2024

5  out of  5
rating by Alyssa Lopez
"Angela helped me find an affordable policy with life insurance as well! She was very professional, and thorough with the process. I would definitely recommend her to everyone I know."
We responded:
"Alyssa, thank you for leaving us a review about your experience with Angela. We are glad to have been able to help you with your auto and life insurance policies. "
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Alesia Smith

May 21, 2024

5  out of  5
rating by Alesia Smith
"I love love state farm. We wanted a new insurance company and state farm is the way to go. Angela Harkleroad went over and beyond to make sure we had everything we needed and answered every question we had, she saved us a ton of money. We will be recommending state farm and Angela Harkleroad to many of our friends."
We responded:
"Alesia, we appreciate you taking the time to leave a review for our agency and Angela! She has been a great addition to the team! "
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Cuong Nguyen

March 25, 2024

5  out of  5
rating by Cuong Nguyen
"Natasha was wonderful in finding where I was not covered and made sure I understood everything every step of the way. I feel very secure knowing my family will not struggle with my life policy in place!"
We responded:
"Cuong, thank you for recognizing Natasha and her ability to help you with your insurance needs. We know you are busy so we appreciate you taking the time to leave a review."
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A

March 22, 2024

1  out of  5
rating by A
"I wouldn’t get my dog insured by this man. After paying my insurance in full ($1500) underwriting cancelled my policy and no one let me know. I found out two weeks after they cancelled me because I called to get my permanent ID card. Then after being promised I would be reimbursed for the 4 months that was unused I called a month later to hear “We don’t see anything regarding a refund on your chart.” These con artists took my money and pulled the rug out from under me. There’s a special place for people such as Aaron German, who by the way I can never actually get ahold of, I only am able to talk to his office staff since he is always gone. What a joke."
We responded:
"Hello A, After speaking with my team I was told that you were made aware of your refund that had been mailed out to the wrong address, which has been corrected. If you would like to discuss this matter with me, please email or call. My email is aaron@aaroninsures.com and the office line is 713.231.5600. My staff knows to share my cell number with you in case I am not in the office. Thank you"
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Angela Harkleroad

March 15, 2024

5  out of  5
rating by Angela Harkleroad
"I absolutely love state farm Aaron Germans location Natasha is my agent and she has given me and my children security with whole life insurance and I couldn’t be happier about this for myself and my boys. She’s so good at what she does fast efficient and thorough!!! Y’all are lucky to have her she’s so dedicated to her clients!! Thank you for everything!!"
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Cory Christiansen

February 22, 2024

5  out of  5
rating by Cory Christiansen
"Natasha B. is an amazing representative. She listen to the issues that I was having with my companies insurance and found a plan not only for me but for my children as well. Better help and coverage. She was amazing to work with and would strongly recommend her to anyone. Thank you again."
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Frankie C

January 18, 2024

5  out of  5
rating by Frankie C
"I would like to say Thank you to Natasha @ state farm! She has good communication especially when I wasn't understanding something she made it clear! Also she does have a sense of humor I would 100% recommend her to anybody!"
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Bill Graham

November 22, 2023

5  out of  5
rating by Bill Graham
"Went to check on homeowners insurance my mother had with Aaron German. Everything was in order and the price was good.He explained everything to my satisfaction so I'll give him 5 Stars."
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Threasa Turner

November 6, 2023

5  out of  5
rating by Threasa Turner
"Daniella is a great help. She is always a joy to talk to and very knowledgeable. She's the best in insurance!! Thank u Daniella @statefarm."
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Vanessa George

October 2, 2023

5  out of  5
rating by Vanessa George
"Brittany Hearon went above and beyond to get me homeowners insurance after first being denied. I live in an area that most carriers will not insure. I could not be more thankful for everything she did to get me coverage at a reasonable price."
We responded:
"Hi Vanessa, thank you for taking the time to recognize Brittany and our agency. We look forward to helping you with your insurance needs going forward. "
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Corey K

July 26, 2023

1  out of  5
rating by Corey K
"Do not use this agent. Their office could not help me pay my flood insurance with them and they could not help me add a new vehicle to my policy. Gave them numerous chances to fix the issues and they could not. Had to use another office and eventually move my accounts there. Sandra even lied that a new office could move my accounts over, which was not true. There are plenty of other agents who want your business."
We responded:
"Corey, I am sorry you feel that way. My office staff, sister in law, and I tried to help assure you we were doing all that we could. Your flood policy was with another agent which means we could not access it since it was written with NFIP. Furthermore, when any changes are made to policies they must be underwritten which can take time. If you would like to discuss this further, please contact me directly.Thank you"
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Michael Hernandez

May 11, 2023

5  out of  5
rating by Michael Hernandez
"Daniella Rendon is the best insurance agent I have ever dealt with. Very professional and passionate about her job and helping people get the full understanding about their policies and what's best for them. She leaves no question unanswered and makes the whole experience satisfyingly simple. Thank you"
We responded:
"Michael, thank you for taking the time to leave us such a great review about our handling of your insurance needs. Daniella and I really appreciate it. "